Aspen Chalets By Kempinski Hotel Mall Of The Emirates | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Sheikh Zayed Road, Dubai, United Arab Emirates

“The location near Mall of the Emirates is simply unbeatable!”view full review

Aspen Chalets By Kempinski Hotel Mall Of The Emirates offers five-star accommodations with direct access to the Mall of the Emirates, featuring luxury brands and hands-free shopping. This Dubai hotel includes year-round outdoor pools, a spa center, and a fitness center, catering to various guest preferences.

Rooms & Amenities

Aspen Chalets By Kempinski features spacious accommodations including the Duplex Aspen Ski Chalet, which accommodates up to six adults over two floors. This chalet is equipped with a stone faux fireplace, three marble bathrooms with freestanding bathtubs, a kitchenette, and offers exclusive access to a dedicated Butler service and the Executive Lounge.

Dining Options

Dining options include on-site restaurants serving a variety of international cuisines, while nearby dining experiences such as Olea and Salero - Tapas & Bodega are within 0.5 km. Guests can enjoy drinks at the on-site bar after a day of shopping or leisure activities.

Leisure & Services

The spa at Aspen Chalets By Kempinski is award-winning, offering various treatments alongside access to the outdoor pools. Guests can also play tennis on-site or take advantage of ski school services at Ski Dubai, located just 0.5 km away.

Location & Transportation

Transportation options include Mall of the Emirates subway (9 minutes walking) and several bus stations nearby, facilitating easy access to the city. Key attractions such as the Gold and Diamond Park and Wild Wadi Waterpark are within a short distance from the hotel.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Grand Deluxe Room Complimentary Lounge Access including Afternoon Tea Evening Cocktail Hours Soft Refreshments & Canapes

2 persons

61 m²

1 King-size bed

Shower

Bathtub

room details

Grand Deluxe Room City View

2 persons

61 m²

1 King-size bed

Shower

Coffee machine

room details

Aspen Pool Chalet Access to Snow Park Ski Dubai 2 Private Butler Lounge Access including Afternoon Tea Evening Cocktail Hours Soft Refreshments & Canapes

2 persons

60 m²

1 King-size bed

Shower

Coffee machine

room details

Family Room

2 persons

122 m²

1 King-size bed and 1 Sofa bed

Shower

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Dubai 12.4 km

Airports

Dubai Creek SPB (DCG) 24.9 km

Dubai (DXB) 40.7 km

Train

Business Bay Station 11.8 km

Underground

Mall of the Emirates500 m

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“I stayed in the Grand Beautiful Room City View, and I was impressed by the comfort and spaciousness of the room. It had a cozy sofa bed that easily accommodated my two kids, made our stay even better.” view full review

Delicious Breakfast

“The breakfast in the executive lounge was a pleasant experience. Although it was slightly busy, the variety of food options was appreciated, making it a great start to our day!” view full review

Family-Friendly Facilities

“The hotel offered great amenities for families. The access to a sofa bed in our suite was convenient, allowing us flexibility in accommodating our children during our stay.” view full review

Palatial Bathrooms

“The bathroom in our room was absolutely fine! It provided a luxurious experience, made our stay even more relaxing, with ample space and elegant finishes.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski to door
Ski storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Ski school

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Valet parking
Room service
Housekeeping
Car hire
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Video games
Children's menu
Children's pool

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness centre
Body scrub
Facial
Treatment room

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
iPad
AM/FM alarm clock

Room decor

Parquet floor

Location

Sheikh Zayed Road, Dubai, United Arab Emirates

Map view

Sheikh Zayed Road, Dubai, United Arab Emirates

City landmarks

Amusement Park

Wild Wadi Waterpark

2.5 km

Landmark

Burj Al Arab

2.8 km

Landmark

The Pointe

640 m

Market

The Ripe Market- Dubai Police Academy

640 m

Landmark

Retreat Spa

640 m

Landmark

HeliDubai

880 m

Landmark

Meem Gallery

1.8 km

Landmark

Gold And Diamond Park

2.5 km

Park

Al Barsha Pond Park

2.6 km

Landmark

Waterwow

1.5 km

Landmark

Golf Club Rental Dubai

1.6 km

Landmark

Dubai Turtle Rehabilitation Project

2.6 km

Landmark

AquaFun

2.5 km

Museum

Dubai Moving Image Museum

3.0 km

Amusement Park

WOW Kids Amusement Arcade

2.5 km

Landmark

Coca-Cola Arena

3.2 km

Landmark

Jazz Lounge Spa

2.8 km

Landmark

Glory Art Gallery

2.7 km

Beach

Al Sufouh Beach

2.9 km

Landmark

Black palace beach

2.8 km

Landmark

Umm Suqeim Park

3.3 km

Landmark

Jumeira Beach Pavillion

3.2 km

Nearby

Mall

Mall of the Emirates

340 m

Ski Area

Ski Dubai

340 m

Theatre

Ductac

340 m

Dubai Mall Doha St Dubai

Al Jaber Gallery

340 m

Level 2,Mall of the Emirates,Sheikh Zayed Road,Al Barsha 1 - Dubai - United Arab Emirates

Magic Planet

340 m

5 2a Street Al Barsha 1

Sparkys

340 m

28th Street

Mamzar Centre

340 m

Mall of the Emirates 2nd Level

Mondo Arte

340 m

Restaurants

Apres

10 m

Mall of the Emirates Sheikh Zayed Rd 1st Floor

St Tropez Bistro

20 m

Mall of Emirates First Floor - West End Wing

The Cheesecake Factory

220 m

Sheikh Zayed Road 4th Interchange

Ihop

850 m

Mall of the Emirates Sheikh Zayed Rd

Al Hallab

220 m

1st floor

Reviews and Ratings

Reviews from guests about their experience.

Taylor

United Kingdom, April 2025

5.4/10

I had an amazing stay at Aspen Chalets by Kempinski. The hospitality was great, with Mr. Hazem and his team making my birthday extra special. However, my room view was disappointing and some basic amenities were missing, like a spoon and cans opener.

Rooms

8.0

I enjoyed my Grand Deluxe Room with a city view, but the view itself was quite underwhelming. The room was neat, though I did miss some basic items like cutlery.

Service

10.0

The service was fantastic! I especially appreciate how responsive and attentive the staff was, especially Mr. Hazem. They really made me feel at home and went the extra mile for my birthday celebration.

Location

9.0

The location is perfect, being close to attractions like Ski Dubai and the mall. It made everything so convenient during my stay.

Dining

9.0

The food was delicious with options like shabu-shabu. I enjoyed the complimentary snack hours; they added a nice touch to my evenings.

Facilities

6.0

Facilities were decent, but I ran into issues with the dining setup in my room. Plus, the lounge felt outdated. They could definitely improve on that.

Aiden

United Kingdom, February 2025

5.2/10

I enjoyed my stay at the Aspen Chalets, but there were some bumps along the way. The staff truly stood out with their really good service, but the room issues and lack of late checkout options were frustrating. Overall, it was a mixed bag of experiences during my visit.

Rooms

6.0

I stayed in a Grand Deluxe Room City View, which was quite pleasing, but we faced some electricity issues that required us to change rooms. It was disappointing that this was not treated with more urgency.

Service

10.0

The service was excellent! The staff were always there to assist and were genuinely welcoming, making us feel comfortable throughout our stay.

Location

7.0

The hotel's location is quite exclusive, offering a unique experience. However, I wonder if that influenced how the management handled our room issues.

Dining

9.0

Breakfast was fantastic! There were extensive choices that surpassed my expectations, and I thoroughly enjoyed the variety offered.

Facilities

8.0

The facilities like room service and dry cleaning were available, but I didn't have a chance to thoroughly explore everything during my stay.

Henry

United Kingdom, January 2025

6.6/10

My stay at Aspen Chalets By Kempinski was a mix of positives and negatives. The room exceeded my expectations in size and amenities for a family of six, but I had some issues with the check-in process and room cleanliness. The breakfast options were plentiful and delicious, though the common areas felt a bit too cold for my comfort.

Rooms

7.0

The Family Room was spacious and perfect for us, but we faced issues with cleanliness upon arrival, like dirty sheets and missing amenities for three people. It fell short of the luxury I expected.

Service

6.0

The staff was generally welcoming and friendly. but my late check-out request wasn't accommodated well, and I felt rushed during the night setup.

Location

8.0

The location near the mall was great and convenient for entertainment and shopping. I appreciated the complimentary tickets to the mall.

Dining

9.0

Breakfast was a highlight with a good variety of choices. The staff in the breakfast area were particularly nice, making it a pleasant experience.

Facilities

6.0

The amenities were decent, but I expected more from the common areas. the lounge felt a bit outdated and not as luxurious as anticipated.

Hudson

United Kingdom, January 2025

5.8/10

My stay at Aspen Chalets By Kempinski was quite the mix. I loved the spaciousness of my room and the complimentary lounge access with afternoon tea was a nice touch. However, I encountered a musty smell in the room and just a few basic drink options in the lounge, which could be improved.

Rooms

9.0

I liked the size of my Executive Grand Deluxe Room, but I noticed a musty smell that could be off-putting. Also, it would've been great to have a kettle available instead of relying solely on the Nespresso machine.

Service

8.0

The butler service was fine and attentive, which I appreciated. But I felt that the staff seemed rushed during the night setup, impacting the overall comfort.

Location

9.0

The location is excellent, right near the mall, which made it super convenient for exploring. I also enjoyed the complimentary access to Ski Dubai, which added value to my stay.

Dining

7.0

I found the lounge's refreshment options somewhat limited, especially the alcoholic drinks. A few more choices would enhance the experience. The homemade desserts were good though.

Facilities

8.0

The facilities, including room service and valet parking, were great. However, it was a disappointment that simpler items like utensils and a bottle opener weren't readily available.

Sophia

United Kingdom, October 2024

6.4/10

My stay at Kempinski Hotel Mall of the Emirates was wonderful overall, with amazing service that truly made me feel at home. The rooms were spacious and comfortable, though we did experience a few electricity issues that were less than ideal. Still, the very nice food and welcoming atmosphere made my experience nice. 🎉

Rooms

10.0

I stayed in a Grand Deluxe Room with a stunning city view, which exceeded my expectations. It was roomy enough for my family and gave us a comfortable experience.

Service

10.0

The customer service was stellar; my special thanks to Mr. Hazem and his team, who went above and beyond to make my birthday feel exceptionally special. Their professionalism and attention to detail were commendable.

Location

10.0

The hotel boasts a perfect location, making it easy to explore Dubai. Being centrally located added a lot of convenience to my travels.

Dining

10.0

Dining was a treat! The breakfast offered a wide variety of choices, catering to every taste, and the quality of the food was great.

Facilities

6.0

The facilities were impressive, including room service and housekeeping that kept everything in order. However, we did face a few issues with electricity during our stay, which was disappointing.