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From442US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sheikh Zayed Road, Dubai, United Arab Emirates
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Deluxe King Room
Max:
2 persons
660 sq. feet 
Bed options:
1 King Size Bed
Shower
Bathtub
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Grand Deluxe Room
Max:
2 persons
660 sq. feet 
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
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Pool Chalet
Max:
2 persons
650 sq. feet 
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Dubai 7.7 mi
Airports
Dubai Creek SPB (DCG) 15.5 mi
Dubai (DXB) 25.3 mi
Train
Business Bay Station 7.3 mi
Metro stations
Mall of the Emirates1700 ft
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Ski to door
  • Ski storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Ski school

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Ski equipment rental
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Video games
  • Children's menu
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Spa & wellness center
  • Body scrub
  • Facial
  • Treatment room

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • iPad
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Sheikh Zayed Road, Dubai, United Arab Emirates
Map view
street view
Sheikh Zayed Road, Dubai, United Arab Emirates
Nearby
Mall
Mall of the Emirates
1200 ft
Ski Area
Ski Dubai
1200 ft
Broadway Theatre
Ductac
1200 ft
Dubai Mall Doha St Dubai
Al Jaber Gallery
1200 ft
Level 2,Mall of the Emirates,Sheikh Zayed Road,Al Barsha 1 - Dubai - United Arab Emirates
Magic Planet
1200 ft
5 2a Street Al Barsha 1
Sparkys
1200 ft
28th Street
Mamzar Centre
1200 ft
Mall of the Emirates 2nd Level
Mondo Arte
1200 ft
Restaurants
Apres
100 ft
Mall of the Emirates Sheikh Zayed Rd 1st Floor
St Tropez Bistro
100 ft
Mall of Emirates First Floor - West End Wing
The Cheesecake Factory
800 ft
Sheikh Zayed Road 4th Interchange
Ihop
2800 ft
Mall of the Emirates Sheikh Zayed Rd
Al Hallab
800 ft
1st floor

Reviews and Ratings

Reviews from guests about their experience.
58%
loved their spa retreat and can’t wait to return.
5.8/10
Guest rating
Rooms
8.0
Location
8.6
Service
8.8
Dining
8.8
Guest reviews
5.8/10
based on 5 reviews
9.4
9.4/10 based on 368 reviews
Taylor
United Kingdom, April  2025
5.4/10

I had an amazing stay at Aspen Chalets by Kempinski. The hospitality was great, with Mr. Hazem and his team making my birthday extra special. However, my room view was disappointing and some basic amenities were missing, like a spoon and cans opener.

Rooms
8.0
I enjoyed my Grand Deluxe Room with a city view, but the view itself was quite underwhelming. The room was neat, though I did miss some basic items like cutlery.
Service
10.0
The service was fantastic! I especially appreciate how responsive and attentive the staff was, especially Mr. Hazem. They really made me feel at home and went the extra mile for my birthday celebration.
Location
9.0
The location is perfect, being close to attractions like Ski Dubai and the mall. It made everything so convenient during my stay.
Dining
9.0
The food was delicious with options like shabu-shabu. I enjoyed the complimentary snack hours; they added a nice touch to my evenings.
Facilities
6.0
Facilities were decent, but I ran into issues with the dining setup in my room. Plus, the lounge felt outdated. They could definitely improve on that.
Aiden
United Kingdom, February  2025
5.2/10

I enjoyed my stay at the Aspen Chalets, but there were some bumps along the way. The staff truly stood out with their really good service, but the room issues and lack of late checkout options were frustrating. Overall, it was a mixed bag of experiences during my visit.

Rooms
6.0
I stayed in a Grand Deluxe Room City View, which was quite pleasing, but we faced some electricity issues that required us to change rooms. It was disappointing that this was not treated with more urgency.
Service
10.0
The service was excellent! The staff were always there to assist and were genuinely welcoming, making us feel comfortable throughout our stay.
Location
7.0
The hotel's location is quite exclusive, offering a unique experience. However, I wonder if that influenced how the management handled our room issues.
Dining
9.0
Breakfast was fantastic! There were extensive choices that surpassed my expectations, and I thoroughly enjoyed the variety offered.
Facilities
8.0
The facilities like room service and dry cleaning were available, but I didn't have a chance to thoroughly explore everything during my stay.
Henry
United Kingdom, January  2025
6.6/10

My stay at Aspen Chalets By Kempinski was a mix of positives and negatives. The room exceeded my expectations in size and amenities for a family of six, but I had some issues with the check-in process and room cleanliness. The breakfast options were plentiful and delicious, though the common areas felt a bit too cold for my comfort.

Rooms
7.0
The Family Room was spacious and perfect for us, but we faced issues with cleanliness upon arrival, like dirty sheets and missing amenities for three people. It fell short of the luxury I expected.
Service
6.0
The staff was generally welcoming and friendly. but my late check-out request wasn't accommodated well, and I felt rushed during the night setup.
Location
8.0
The location near the mall was great and convenient for entertainment and shopping. I appreciated the complimentary tickets to the mall.
Dining
9.0
Breakfast was a highlight with a good variety of choices. The staff in the breakfast area were particularly nice, making it a pleasant experience.
Facilities
6.0
The amenities were decent, but I expected more from the common areas. the lounge felt a bit outdated and not as luxurious as anticipated.
Hudson
United Kingdom, January  2025
5.8/10

My stay at Aspen Chalets By Kempinski was quite the mix. I loved the spaciousness of my room and the complimentary lounge access with afternoon tea was a nice touch. However, I encountered a musty smell in the room and just a few basic drink options in the lounge, which could be improved.

Rooms
9.0
I liked the size of my Executive Grand Deluxe Room, but I noticed a musty smell that could be off-putting. Also, it would’ve been great to have a kettle available instead of relying solely on the Nespresso machine.
Service
8.0
The butler service was fine and attentive, which I appreciated. But I felt that the staff seemed rushed during the night setup, impacting the overall comfort.
Location
9.0
The location is excellent, right near the mall, which made it super convenient for exploring. I also enjoyed the complimentary access to Ski Dubai, which added value to my stay.
Dining
7.0
I found the lounge's refreshment options somewhat limited, especially the alcoholic drinks. A few more choices would enhance the experience. The homemade desserts were good though.
Facilities
8.0
The facilities, including room service and valet parking, were great. However, it was a disappointment that simpler items like utensils and a bottle opener weren't readily available.
Sophia
United Kingdom, October  2024
6.4/10

My stay at Kempinski Hotel Mall of the Emirates was wonderful overall, with amazing service that truly made me feel at home. The rooms were spacious and comfortable, though we did experience a few electricity issues that were less than ideal. Still, the very nice food and welcoming atmosphere made my experience nice. 🎉

Rooms
10.0
I stayed in a Grand Deluxe Room with a stunning city view, which exceeded my expectations. It was roomy enough for my family and gave us a comfortable experience.
Service
10.0
The customer service was stellar; my special thanks to Mr. Hazem and his team, who went above and beyond to make my birthday feel exceptionally special. Their professionalism and attention to detail were commendable.
Location
10.0
The hotel boasts a perfect location, making it easy to explore Dubai. Being centrally located added a lot of convenience to my travels.
Dining
10.0
Dining was a treat! The breakfast offered a wide variety of choices, catering to every taste, and the quality of the food was great.
Facilities
6.0
The facilities were impressive, including room service and housekeeping that kept everything in order. However, we did face a few issues with electricity during our stay, which was disappointing.
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Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room